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Rights Month in PA
Resident

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Every year, the Office of the Long-Term Care Ombudsman creates resource packet for use on the local level. Prior to

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the annual celebration each October, the National Consumer Voice organization n Washington, establishes a theme
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intended place emphasis one aspect resident rights and the resident experience. Resident Rights Month s
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celebrated nationally each October.
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Once the theme is state office creates brief survey that we use to the resident perspective n

announced, the
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the topic for that year. The survey created with input from our PEER Advisory Council and the larger PEER network via

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bi-monthly PEER Conference calls.

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The survey is sent to each local area with request that they mobilize their team to f their residents as

poll as many
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possible. The surveys are returned the state office when the results are tabulated and grouped for themes and
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prominent messages. The summary drives the creation local resources packet. The packet is for local ombudsmen to

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use when training or networking with the providers in their respective counties. n that way, we are truly the voice of our

residents and our materials and message are resident-directed.
While we do community education during the Resident Rights Month celebration, these materials/modules can
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be used at any time when training is needed or requested facility. They are also excellent resources for use with local

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PEER groups and resident presentations. o obtain any these materials, contact your regional ombudsman for access
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information. You can also click n the links below to the materials available these topics.

Residents Rights Month Topics

2020 Connection Matters

2019 Stand for Quality

2018 Speak up : Know Your Rights and How to Use Them

2017 Person-Centered Care Planning

2016 My Vote Matters

2015 Quality Care Matters

2014 Staffing: The Key to Better Care
2013 Speak Out Against Elder
2012 My Voice My Vote My Right
2011 Community Connections
2010 Dining
Office of the LTC Ombudsman
Office of the LTC Ombudsman
Version 1.0 September 2020
Version 1.0 September 2020
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