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10. International business
IT services company
10.1 Creation of Case line
CASE line was set up on the initiative of IRE and the Belgian
distributor of Synon-2, which was 100% owned by the IBS
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group. The distributor, an IBM agent, took 75% of the shares
and the IRE 25%. It was agreed that as soon as CASE line
was created, it would become the official distributor of
Synon-2.
Activities began in November 1988 with four people, two
from IBS and two from IRE. I asked to my right-hand man
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to come with me. He was highly motivated and accepted.
Given his seniority at the IRE, our boss also offered him the
golden parachute.
Our offices remained in Fleurus for a few more months,
and at the end of January 1989, we moved into new offices
on Avenue Louise in Brussels. Our business model was
based, on the one hand, on the sale of Synon-2 user licenses
with maintenance and support contracts, and on the other,
on the sale of services. From the outset, we put in place all
the services a customer might need: installation,
parameterization, training, specific developments, start-up
assistance and post-start-up follow-up.
94 International Business System. Swedish group (stemming from d'IBM)
employing around 4000 people in 25 countries
95 Pierre GILLARD
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