Page 10 - MILConnection_Fall_2020_v3

0 = 100%!

After a re-inspection audit resulting in zero nonconformances, the International Quality Registrars Corporation (IQR) recommended
MIL’s continuing ISO 9001 re-registration to its governing body. IQR evaluators had high praise for the REPS Sector’s efforts noting
“you knew your stuff’ and “you got it.” Noting that MIL’s Quality Team was “aware of expectations,” IQR succinctly summed up their
feedback with one word, “Wow.” IQR also further recognized REPS adaptability during the COVID crisis.
In congratulating the REPS team’s efforts following the audit, MIL Quality Assurance Manager Pete Prime expressed his sincere
appreciation to “all the participants that represented REPS during the ISO audit.” “It was clear that you were proud of your work, knew
where everything was located, and knew your expectations.” But above all, Pete recognized the team’s “dedication to our customer’s
expectations and satisfaction.”
REPS EVP Tom Clark added a “Huge thank you goes out to Peter and the MIL Team for this accomplishment!” Tom further
acknowledged that “without everyone’s buy-in to our quality system and continued efforts managing and executing REPS process and
procedure this would certainly not be possible.”
Congratulations to all of the hardworking and committed members of REPS team!

employees of the month

July 2020: Tony Clements August 2020: Bill Kistler

Tony Clements is an Engineering Bill Kistler is definitely a multi-tasker. He
Senior Associate specializing in passive serves exceedingly well in several roles--
Information Technology infrastructure as the FAA Project Remedy Reports point
for the REPS division. His normal work of contact, as a member of the Procure to
arrangement involves spending two weeks Pay Delphi help desk support group, as
out of every month at Fort Gordon, GA the Help Desk Manager backup resource,
working the Army Cyber (ARCYBER) as the PRISM Recertification Team
Headquarters MILCON project. Mr. database lead and as the technical point
Clements traveled from his home to Fort Gordon on March 9th of contact for the Rosslyn Office. As some of you may be aware,
and was scheduled to return home on March 20th. COVID-19 on September 1, 2020, the FAA Project Team will be moving
travel restrictions were introduced during this trip. In the to a new location in Rosslyn-- from 1560 Wilson Blvd. to 1700
interest of the project and the customer, Tony extended his trip N. Moore Street. This planned relocation requires coordination
and remained at Fort Gordon to continue his mission-critical among several “moving parts” (vendors, realtors, building
work. He remained at Fort Gordon for two months longer than property managers, and MIL staff in Rosslyn, Bowie and Tysons).
scheduled! Bill has gone above and beyond to assist with the layout and
Mr. Clements not only remained on travel to support the timeline required for relocating the telephones, IT network and
customer, he worked long hours and weekends. He performed server equipment, as well as security and badging needs.
his work professionally, at a high level, and without complaints, The FAS Sector ordered new Windows 10 laptops so as to be
even during this unplanned extended time away from home in compliance with MIL’s IT and support requirements. Bill
and family. For this exceptional dedication to our sponsor and ensured that each laptop, that would be used by an FAA Project
the mission, we would like to recognize Tony Clements as MIL team member, was properly loaded with the links required to
Employee of the Month. access the necessary FAA applications. He scheduled one-on-one
appointments with team members experiencing problems with
their newly assigned laptops. On more than one occasion, since
the entire FAA Project Team is teleworking, Bill traveled from
his home to Bowie or another location to provide assistance.
This type of readiness and willingness to assist the team is to be
commended. MIL Management sincerely appreciates Bill’s efforts
and we applaud his commitment.

10 | The mil connection | fall 2020