Page 15 - Employee Handbook 4-1-2021

• Verbal bullying: Slandering, ridiculing or maligning a person or his/her family;
persistent name calling that is hurtful, insulting or humiliating; using a person
as the butt of jokes; abusive and offensive remarks.

• Physical bullying: Pushing, shoving, kicking, poking, tripping, assault or threat
of physical assault; damage to a person’s work area or property.

• Gesture bullying: Nonverbal threatening gestures or glances that convey
threatening messages.

• Exclusion: Socially or physically excluding or disregarding a person in work-
related activities.

These examples are not exhaustive, and each situation will be evaluated independently
based on its unique circumstances under applicable law.

The Complaint Procedures policy in this Handbook applies to workplace bullying
complaints, including but not limited it its provision regarding reporting, discipline,
investigations, and retaliation.

If you have questions about this policy, contact Human Resources.

COMPLAINT PROCEDURES

If you believe you have been subjected to any form of unlawful discrimination,
harassment, retaliation, or workplace bullying, you should submit a complaint as soon
as possible after the incident has occurred, preferably in writing, to your Manager, the
Human Resources Manager or to the Ethics Hotline (RedFlagReporting.com). Your
complaint should be specific and should include the names of the individuals involved, a
description of the incident, and the names of any witnesses. Jones-Hamilton Co. will
promptly undertake a thorough and objective investigation and attempt to resolve the
situation.

If Jones-Hamilton Co. determines that unlawful discrimination, harassment, retaliation,
or workplace bullying has occurred, effective remedial action will be taken
commensurate with the severity of the offense. Appropriate action also will be taken to
deter any such future prohibited conduct.

Any employee who is determined, after an investigation, to have engaged in any type
of discrimination, harassment, retaliation, or workplace bullying in violation of Company
policy or applicable law may be subject to disciplinary action, up to and including
immediate termination.

Jones-Hamilton Co. will not retaliate against you for filing a complaint, providing
information, or participating in an investigation, and will not knowingly permit retaliation
by management employees or your co-workers. Retaliation against any individual
voicing a complaint or taking part in any investigation of a complaint is illegal and is
grounds for discipline, up to and including immediate termination.

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