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Human Rights Policy

Communities and Societies Involved with the Company’s Business Activities
• The Company is committed to human rights principles and practices to ensure that

its operations or related activities do not directly or indirectly cause human rights
violations.

6. Handling of Complaints and Recommendations Concerning Human Rights

Violations

The Company monitors human rights adherence at every stage of its operations,
without neglecting or permitting any human rights violations, nor ignoring actions that could

potentially constitute such violations. The Company has implemented a Whistle-Blowing
Policy, allowing stakeholders to report misconduct or lodge complaints in good faith through
multiple channels. If any party witnesses misconduct by the Company’s directors, executives,

employees, agents, brokers, or workers—whether related to corruption, legal violations,
human rights issues, regulatory breaches, or business conduct which breaches codes of

conduct—they can file a report or complaint via the designated channels. The identity of the
whistleblower will be kept confidential and protected throughout the investigation process
and after its conclusion. More details can be found on the Company’s website

(https://www.muangthai.co.th/th/about-mtl/sustainability-development/cg-policies).

The Company has established penalties for those who commit human rights violations.
In cases where human rights violations by external parties cause damage to the Company,

legal action will be pursued. If the violator is an employee, disciplinary action may be taken,
which could result in termination of employment, in accordance with the Company’s work

regulations. Therefore, if a violation occurs or is suspected to have occurred according to
this policy, employees must immediately report it to their supervisor. The Human Resources
Department is responsible for monitoring compliance with this Human Rights Policy and

maintaining all records related to actions that violate or may violate employee human rights.

7. Policy Review

The Corporate Governance and Sustainability Committee is responsible for reviewing
the Human Rights Policy at least once a year to ensure its appropriateness and alignment

with changing circumstances. The review is then submitted to the Board of Directors for

approval.

Corporate Sustainability Integration Department I Muang Thai Life Assurance PCL 8