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individual. But we also know that a leader can positively influence people
to be more energized and motivated by such measures as the following:

a. Start by learning how to empower individuals, which creates

an environment that makes it possible for other people to
motivate themselves.
b. Help people develop their own specific plans for how they will
accomplish their goals as they relate to those of the
organization, and regularly ask them how they’re progressing

and what you can do to help them.
c. Express confidence in others and demonstrate enthusiasm to
them by talking about why the organization’s goals are
important.

If your actions inspire others to dream more, learn more, do more, and
become more, you are a leader. John Quincy Adams.

Communicates well and listens intensively

Seek first to understand, then to be understood. Stephen R. Covey.

The ability to communicate clearly so that you can create understanding
between yourself and others is perhaps the single most important
leadership competency to possess. It is difficult to achieve effective
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decision-making and problem-solving in an organization without good

communication. Furthermore, the purpose of communication is not just to
share information, but more importantly to share meaning. Clearly, it isn’t
of much value for a leader to have a vision or sense of direction if he or she
can’t communicate the value or meaning of that vision to others and
inspire them to buy into it.

Therefore, an effective leader realizes that in order for communication to be
effective, it should be a two-way process between the leader and the
followers, or, said in another way, between the sender and receiver.
Effective communication is a match between the message intended and the
message heard. That means that any important communication should be

113 John B. Spence, Excellence by Design – Leadership. Adbiz. p. 85.

David Kolzow 100