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At first, the new behaviors may seem strange.  But over time, they become
               habitual. Through  practice, the  individual has transformed the behavior
               from  conscious  competence  (“I have to think about  how to do it”)  to
               unconscious competence  (“It’s  a habit, and I don’t have to think about

               how to do it once I intend to do so”).

                       In the end, it is important to remember that we cannot become what we need
                       to be by remaining what we are.  Max De Pree


               Most of us could benefit from a checklist of core competencies - something
               we can carry  around in our  electronic gadgets.     When appropriate, we
               could glance at this checklist to diagnose what's happening when we see
               others performing successfully or unsuccessfully. The checklist can help us
               learn in real time what works and doesn't work. It can also be a valuable
               self-assessment tool.  When  we  succeed or fail  at a leadership or
               communications attempt, we can later sit quietly at our desk and pinpoint

               what we specifically did or failed to do that influenced what happened.

               To maintain effectiveness as a leader, an individual needs to continuously
               work  at  being aware  of his/her competency strengths  and development
               needs.  This also includes making an effort to understand how he/she is

               perceived by others.  This is not necessarily a “natural act” on one’s part,
               which is why it takes an enlightened awareness and continuous effort to
               make it happen.

               Furthermore, given that  “different folks need different strokes,”  no one
               leadership style  exists  that works in every situation.   Leadership

               effectiveness can be measured in terms of how successful the leader is in
               adapting his or her behavior to the situation  at hand.   Generally, the
               stronger one’s base of competencies, the more adaptable a leader can be.

               From  extensive  research  of the literature,  it is possible to distill  the  key

               competencies that are likely to be critical for the leader in these complex
               times.  These are discussed in the rest of this chapter.










               David Kolzow                                                                            98
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