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their daily routine and start to think about how they can make a
difference. 322

John Kotter, who is well-known in the field of management, is of the

opinion that there are very, very few organizations today that have sufficient
leadership. Until we face this issue, understanding exactly what the problem is,
we're never going to solve it. Unless we recognize that we're not talking about
management when we speak of leadership, all we will try to do when we do need
more leadership is work harder to manage. At a certain point, we end up with over-
managed and under-led organizations, which are increasingly vulnerable in a fast-
moving world.
323

The most important fundamental overlap between leadership and
management is that good leadership always includes responsibility for
managing. Lots of the managing duties may be delegated through others,
but the leader is responsible for ensuring that appropriate and effective
management exists for the situation or group concerned. On the other
hand, effective management without effective leadership is like

straightening deck chairs on the Titanic. No management success can
compensate for failure in leadership. 324

Management is efficiency in climbing the ladder of success; leadership
determines whether the ladder is leaning against the right wall. Stephen R.
Covey in The Seven Habits of Effective People.

The role of the economic development professional, then, is generally one
of both leader and manager. Frequently these roles can be confused,
substantially reducing the effectiveness of the professional. To quote
William Kirchoff, a former city manager of Arlington TX, to achieve the
organization’s goals, leadership is important, but management finesse is essential.

The practitioner can clearly benefit by knowing how to operate effectively

322 Richard Lynch, Lead! How Public and Nonprofit Managers Can Bring Out the Best in Themselves
and Their Organizations. San Francisco CA: Jossey-Bass Publishers, 1993, p. 8.
323 John Kotter: http://blogs.hbr.org/kotter/2013/01/management-is-still-not-
leadership.html?goback=%2Egde_2164533_member_203574381.
324 Stephen R. Covey. The Seven Habits of Highly Effective People. New York: Simon & Schuster, 1989.
P. 102.

David Kolzow 297