Page 112 - Global Maintenance Standard - NE_VOct 2020

1 Contents

1 Contents 3
2 Introduction 4
3 Scope 5
3.1 Group Companies associates and partners 5

3.2 Cleaning staff 5
4 Objectives 5
5 Requirements 7
5.1 Global Cleaning requirements 7
5.1.1 Principles 7
5.1.2 Process 7

5.2 Internal Vehicle Cleanliness 9
5.2.1 Principles 9
5.2.2 Process 9
5.3 External Vehicle Cleanliness 12

5.3.1 Principles 12
5.3.2 Process 12
5.4 Special cleaning of the vehicle 13
5.4.1 Principles 13
5.4.2 Process 13

5.5 People 14
6 Monitoring and Review 16
6.1 Monitoring 16
6.1.1 Principles 16
6.1.2 Process 16

6.1.3 People 16
6.2 Measurement 16
6.3 Reporting and audit 17
7 Definitions 18

Global Maintenance Standard 10: Audits 3