Page 1 - In-Store and Curbside Pick Up Job Aid

In-Store and Curbside Pick Up Job Aid

Table of Contents

Fulfill an In-Store Or Curbside Pick Up Order ............................................................................................................ 1

Short an Item From an Order .................................................................................................................................. 5
Process an In-Store Pick Up Order ........................................................................................................................... 8
Process a Curbside Pick Up Order .......................................................................................................................... 10
Process Cancelled Pick Up Orders.......................................................................................................................... 12

Nightly Audit of Pick Up Orders In Storage............................................................................................................. 13

Fulfill an In-Store or Curbside Pick Up Order

Check store emails and QuickFind dashboard every 30 minutes to make sure you are aware of any in-
store or curbside pick up pending orders.

In-store or curbside pick up orders are:

• To be started within one hour and completed within 2 hours of reception.
• To be prioritized (picking and packing) over QuickFind orders at all times.

Starting from the QuickFind dashboard, Customer Pick-Up section:

In-Store and Curbside Pick Up Job Aid page 1
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