Page 5 - In-Store and Curbside Pick Up Job Aid
P. 5
Short an item from an order
Before shorting an item from an order, make sure you look everywhere:
• Unpacked boxes
• Fitting rooms
• On hold items
• Discarded items in fitting rooms
• Quarantined returned items
• Overstock
• Mannequin
If an item is not available, follow these steps to remove it from the order:
1. In the Submit Pick screen, click the Short link of the missing item.
1
2. In the Short Item window, enter the quantity to short.
2
3. Select the Short Reason Code.
4. Click OK.
5. Repeat these steps for each missing item. 3
4
6. A message confirms the short quantity and the reason code.
When finished, click Submit Pick.
In-Store or Curbside Pick Up Job Aid page 5
Reitmans (Canada) Ltée/Ltd