Page 5 - In-Store and Curbside Pick Up Job Aid
P. 5

Short an item from an order



                        Before shorting an item from an order, make sure you look everywhere:

                           •   Unpacked boxes
                           •   Fitting rooms
                           •   On hold items

                           •   Discarded items in fitting rooms
                           •   Quarantined returned items

                           •   Overstock

                           •   Mannequin


               If an item is not available, follow these steps to remove it from the order:
               1.  In the Submit Pick screen, click the Short link of the missing item.









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               2.  In the Short Item window, enter the quantity to short.
                                                                                         2
               3.  Select the Short Reason Code.

               4.  Click OK.

               5.  Repeat these steps for each missing item.                      3


                                                                                               4
               6.  A message confirms the short quantity and the reason code.
                   When finished, click Submit Pick.






               In-Store or Curbside Pick Up Job Aid                                                     page 5
               Reitmans (Canada) Ltée/Ltd
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