Page 208 - 100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)
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Figure 6.4 The How-How Diagram
HOW? HOW?
Improve Use Cross-
Quality Functional Work Teams
for Design
Use QualitD
Circles i n
Management
Use TQM In
Manufacturing
Improve Make More Use Focus Groups
Product Design Trendy to Help
Determine Style
Compare Against
Similar Trendy Products
In Other Product
Markets
Improve Hire Italian Designer
Sleekness
Use Computer Assisted
Design Features to Smooth
Out Design
life, and shorten delivery time." For each of these the ques-
tion "how" is asked, resulting in more detailed actions for
each. For example, the second-level solution of improving
quality consists of three more detailed actions: use cross-func-
tional work teams during design, use quality circles for manu-
facturing, use TQM in manufacturing. Once a diagram has
been completed, the final details for all implementation plans
may he agreed upon.
This is an excellent technique for forcing problem solvers to
think about the details of implementation.
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