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7.	 Makes Effective Operating Decisions: Makes timely 	  Leadership 302:
		 and effective decisions that support institution-	    Coaching for Management
		 al values and achieve operating results.              Development
8.	 Is Culturally Competent: Demonstrates a com-		
		 mitment to a diverse and inclusive                    This series provides senior managers with the
		 workplace that values the contributions of all 	      skills necessary to conduct effective one-on-one
		 employees and is skilled at interacting and 		        coaching sessions with supervisors and managers.
		 managing across lines of differenence. Embraces 	     Senior managers learn the key steps to professional
		 and values differences and commonalities.             coaching and have an opportunity to practice in a
                                                         safe environment.
Leadership 301:                                          In this series, the senior manager:
The Inspiring Leader                                     •	 Helps to analyze 360-Degree Leadership 		
                                                         	 Development Survey results
This training builds off of management funda-            •	 Makes suggestions about individual
mentals and helps leaders take the next step in          	 development planning
management, focusing on their role within the            •	 Gives information about developmental 		
institution and their contribution to its strategic      	resources
goals and growth. This series is focused on the          •	 Is a role model for correct performance
leader as a positive agent of change, coach and          	 and behaviors
mentor, one who strives to identify and capitalize       •	 Shares experiences, lessons learned, and tips
on opportunities to promote the organization             •	 Reminds leaders of their goals, plans, and 		
and its interests and who leverages ever-changing        	commitments
technology to drive decision making, efficiencies,       •	 Expresses interest in results and the
communications, and more.                                	 progress of developmental activities
At this level, the leader:                               •	 Observes performance and behaviors
1.	 Leads Change and Drives Improvements:                •	 Gives constructive feedback about
		Recommends and implements changes and 	                	 performance and behaviors
		 innovations to build organizational capacity 	        •	 Discusses and analyzes developmental
		 and position the organization for the future.         	experiences
2.	 Mentors and Coaches: Identifies high potentials 	    •	 Actively listens
		 and provides personal coaching and mentoring.         •	 Expresses confidence and encouragement
3.	 Is Actively Involved in the Community: Builds
		 organizational capacity through community 	
		involvement.
4.	 Leverages Technology: Identifies, advocates for, 	
		 and implements needed technological change 	
		 to improve operations, communications,
		and decisionmaking.
5.	 Reviews and Enforces Policy: Reviews Society 		
		 policies and advocates for new policies or 		
		 policy changes to improve the organization or 	
		the workplace.
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