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7. Makes Effective Operating Decisions: Makes timely Leadership 302:
and effective decisions that support institution- Coaching for Management
al values and achieve operating results. Development
8. Is Culturally Competent: Demonstrates a com-
mitment to a diverse and inclusive This series provides senior managers with the
workplace that values the contributions of all skills necessary to conduct effective one-on-one
employees and is skilled at interacting and coaching sessions with supervisors and managers.
managing across lines of differenence. Embraces Senior managers learn the key steps to professional
and values differences and commonalities. coaching and have an opportunity to practice in a
safe environment.
Leadership 301: In this series, the senior manager:
The Inspiring Leader • Helps to analyze 360-Degree Leadership
Development Survey results
This training builds off of management funda- • Makes suggestions about individual
mentals and helps leaders take the next step in development planning
management, focusing on their role within the • Gives information about developmental
institution and their contribution to its strategic resources
goals and growth. This series is focused on the • Is a role model for correct performance
leader as a positive agent of change, coach and and behaviors
mentor, one who strives to identify and capitalize • Shares experiences, lessons learned, and tips
on opportunities to promote the organization • Reminds leaders of their goals, plans, and
and its interests and who leverages ever-changing commitments
technology to drive decision making, efficiencies, • Expresses interest in results and the
communications, and more. progress of developmental activities
At this level, the leader: • Observes performance and behaviors
1. Leads Change and Drives Improvements: • Gives constructive feedback about
Recommends and implements changes and performance and behaviors
innovations to build organizational capacity • Discusses and analyzes developmental
and position the organization for the future. experiences
2. Mentors and Coaches: Identifies high potentials • Actively listens
and provides personal coaching and mentoring. • Expresses confidence and encouragement
3. Is Actively Involved in the Community: Builds
organizational capacity through community
involvement.
4. Leverages Technology: Identifies, advocates for,
and implements needed technological change
to improve operations, communications,
and decisionmaking.
5. Reviews and Enforces Policy: Reviews Society
policies and advocates for new policies or
policy changes to improve the organization or
the workplace.