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The CZSU Leadership Academy is supported by a robust catalog of e-learning
courses and job aids designed to help leaders improve their supervisory and leadership
capabilities. CZSU e-learning courses are web-based to facilitate “any time, any place,
any pace” access to training content and administration 24/7.
CZSU Leadership Academy E-Learning Courses
1. First-Time Manager: Understanding a 14. Getting Results Without Direct Authority:
Manager’s Role Building Relationships and Credibility
2. First-Time Manager: Challenges 15. Rebuilding Trust
3. First-Time Manager: Meeting Expectations 16. Managing Change: Building Positive Support
for Change
4. Management Essentials: Directing Others
17. Managing Change: Dealing with Resistance
5. Management Essentials: Delegating to Change
6. Management Essentials: Developing Your 18. Managing Change: Sustaining Organizational
Direct Reports Change
7. First Steps for Turning Around a Performance 19. Essential Mentoring Techniques: Building and
Problem Maintaining Mentoring Relationships
8. Using Progressive Discipline to Correct 20. Leadership Essentials: Communicating Vision
Problem Performance
21. Developing the Capacity to Think Strategically
9. Creating and Maintaining a Positive Work
Environment 22. Developing the Strategic Thinking Skill of
Seeing the Big Picture
10. Interpersonal Communication:
Communicating with Confidence 23. Decision Making: Tools and Techniques
11. Leading Teams: Establishing Goals, Roles, 24. Decision Making: Making Tough Decisions
and Guidelines
25. Essentials of Interviewing and Hiring:
12. Leading Teams: Fostering Effective Behavioral Interview Techniques
Communication and Collaboration
13. Leading Teams: Motivating and Optimizing
Performance
Growth
