Page 22 - IMG JumpStart Employee Onboarding Manual. Draft 1_Neat

▪ Performs other related duties and responsibilities as assigned by your supervisor

COMPUTER EQUIPMENT & SOFTWARE SKILL REQUIREMENTS:

▪ Full knowledge of Windows Office Systems; particularly Microsoft Word and Excel
▪ Knowledge of EMR/EHR systems

MINIMUM REQUIRED QUALIFICATIONS & EXPERIENCE:

Education: A high school diploma or general equivalency diploma (GED) is required.

Experience: A minimum of one (1) year of Disease Intervention or related field and/or equivalent professional
experience is required. Active certification as a phlebotomist is required.

Certification(s): Medical Assistant certificate is required. Active phlebotomist certification is required.

▪ 1 year of extensive working knowledge of STD’s/HIV
▪ Solid knowledge of EMR/EHR systems and telehealth
▪ Proof of continued education such as certifications
▪ Ability to perform Specimen collection/ Blood and Urine for STD/HIV Testing
▪ Has 500/501 HIV Training
▪ Hepatitis Testing Training
▪ Strong knowledge of PrEP (Pre-exposure prophylaxis)
▪ Strong analytical and problem-solving skills
▪ Excellent communication and interpersonal skills
▪ Has the ability to interact effectively with consumers, administration, and staff
▪ Requires knowledge of varied social, economic, cultural, and lifestyle characteristics and the ability to
communicate with clients as well as target groups of diverse individuals
▪ Highly organized and proven strategic thinker with the ability to engage and motivate teams
▪ Strong work ethic; excellent interpersonal and influential skills

PREFERRED QUALIFICATIONS & EXPERIENCE:

Education: Bachelor of Science degree in Social Work or related field.

Experience: Two or more (2+) years of professional work experience as a Case Manager, Medical Assistant, or
a similar role is preferred. Experience of one (1) year in Case Management is highly preferred. Bilingual
language skills are preferred.

Certification(s): Phlebotomist Certification is preferred

WORKPLACE CIVILITY REQUIREMENTS & ATTRIBUTES:

▪ Represents the company with a positive demeanor both internally and externally
▪ Participates fully as a team member, completing all requirements assigned in a timely manner
▪ Treats all employees, clients, and vendors with dignity and respect
▪ Works cohesively with team members and all co-workers
▪ Displays a positive attitude through supportive behaviors, problem-solving, and communication skills
(both verbal and written communication)
▪ Acts in a professional manner at all times to maintain a positive work environment
▪ Utilizes excellent written and oral communications skills

IMG Health Clinics – JumpStart Onboarding Manual 22 Property of IMG Health Clinics, Copyright 2020