Page 10 - Admin Course Catalog_LS

Duration: 7 minutes
Jr. Category: Customer Service S-18 Sales Hub: Tale of Two Tours
Tips on creating urgency to lease an apartment.

S-12 Sales Hub: Email Fails Classification: Recommended
Duration: 7 minutes
Jr. Category: Customer Service
*Recommended Good and bad examples of a sales pitch.
Duration: 7 minutes
Jr. Category: Customer Service S-19 Sales Hub: The 30 Second Greeting
Email best practices for connecting with your
prospects.
*Recommended
S-13 Sales Hub: Features and Benefits Duration: 7 minutes
Jr. Category: Customer Service
Learn the Essex expectations for greeting customers
*Recommended as they enter your leasing office.
Duration: 7 minutes
Jr. Category: Customer Service S-20 Sales Hub: The ABC’s of Essex
Sell more effectively by talking about benefits.

S-14 Sales Hub: Introduction *Recommended
Duration: 7 minutes
Jr. Category: Customer Service
*Recommended Suggestions on how to always being curious about
Duration: 3 minutes your customer.
Jr. Category: Customer Service
A welcome to the Sales Hub video training series. S-21 Sales Hub: The Ability to Relate

S-15 Sales Hub: Listening Hacks
*Recommended
Duration: 7 minutes
*Recommended Jr. Category: Customer Service
Duration: 7 minutes Tips on how to find out what you have in common
Jr. Category: Customer Service with your customer.
How to listen more effectively to your customer.
S-22 Sales Hub: The Sweet Spot
S-16 Sales Hub: Popping the Question

*Recommended
*Recommended Duration: 7 minutes
Duration: 7 minutes Jr. Category: Customer Service
Jr. Category: Customer Service Ask the right questions to narrow down the customer’s
Closing the sale by asking the right questions. choices.

S-17 Sales Hub: Side Effects of Follow Up S-23 Planning an Effective Presentation

*Recommended Duration: 29 minutes
Duration: 7 minutes Jr. Category: Customer Service
Jr. Category: Customer Service Concern about the impact of a presentation can inspire
Appreciate the rewards of effective and efficient follow presenters to raise their game, enabling them to get
up practices. the desired results. A presentation can be

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