Page 6 - Admin Course Catalog_LS

CS-06 Handling Difficult Questions as a learner plays the role of senior support engineer at a
Presenter networking product company who needs to address
some serious time-management issues.

Duration: 6 minutes F-02 Make the Time You Need: Get
Jr. Category: Internal Facing Soft Skills Organized
Presentations are an open dialogue between the
presenter and the audience. So what can you do when
you're faced with a difficult question? This Impact *Recommended
series product examines strategies for dealing with Duration: 30 minutes
challenging questions. Jr. Category: Internal Facing Soft Skills
You don't have to manage your time, but the stress
CS-07 Driving Change and potential for mistakes grows when you don't. To
manage time, you need to be organized. In this
course, you'll learn strategies for improving your
Duration: 4 Hours productivity depending on what type of time
Jr. Category: Internal Facing SS management personality you have. You'll also learn
Learners will identify a real-life workplace change, the how to deal with time stealers, create manageable to-
business rationale for it, and how their team members do lists, and maintain an organized time management
might be reacting. In this class, participants will use approach.
this information to prepare for and practice how they
will respond to team members to help them move F-03 Maximize Your Productivity by
closer toward embracing the change. Managing Time and Tasks

Focus Duration: 22 minutes
Jr. Category: Internal Facing Soft Skills
The amount of time available to you is constant – you
can't buy more, and you can't save it for later. What
you can do is increase your productivity – the value
you produce in the time you have. And the better you
understand your own personal productivity, the easier
it will be to manage your time effectively. In this
course, you'll learn about managing tasks in a way that
maximizes your productivity. You'll discover the
benefits of setting goals and how productivity is tied
to your ability to assess time and set priorities. You'll
Goal and results oriented items that include learn about the process of "chunking" your time and
time management, goal setting and more. the principles of efficient scheduling. You'll also learn
about the different types of to-do lists and how to use
them effectively.

F-01 Getting Time Under Control
F-04 The Oz Principle

*Recommended
Duration: 8 Hours
Duration: 15 minutes Jr. Category: Internal Facing Soft Skills
Jr. Category: Internal Facing Soft Skills Learn about the Steps to Accountability and how to
You have a limited number of hours in your working
Achieve Key Results.
day, so how can you manage your time effectively?
This Challenge Series exercise explores the symptoms
of poor time management and looks at the techniques
and tools that can be used to handle the problem. The

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