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Hello, 193 Brazil Fire Hot line?
Kitchen Supervisor: Hello, 193 Brazil Fire Hot line please, our kitchen is on fire!
Fire Hotline: What is your exact address, Sir?
Kitchen Supervisor: We are at 5th Avenue National Westin Road in Hotel Avana Resort and
Restaurant.
Fire Hotline: Okay, we are on our way there now. Do you have a landline or any contact number
for reference?
Kitchen Supervisor: Our telephone number here is 415-3232 or 091941355382.
Fire Hotline: May I know your name?
Kitchen Supervisor: I am George Stefano, the Kitchen Supervisor here.
Fire Hotline: Do you have any casualties there?
Kitchen Supervisor: None Sir, we are all lucky we were able to come out of the kitchen before
the explosion. However, our Head Cook had a mild heart attack because of the incidence.
Fire Hotline: Please, do not worry the Emergency Medical Service is also on their way there.
Right now, we are just a block away from your hotel. Thank you for providing us information.
Kitchen Supervisor: Please hurry other parts of the hotel might be burned too!
1. Why is it important to know the basic characteristics of fire?
Sample answer:
It is important to understand the basic characteristics of fire in order to protect our-
selves. Fire spreads quickly and there is no time to gather valuables or neither make
a phone call. A fire can become life threatening in just two minutes while a residence
can be engulfed in flames in a matter of five minutes.
2. Can you state some of the hazards or bad effects of fire?
Sample answer:
What can be more dangerous than the flame itself, the heat and smoke from the fire. Inhaling
the super-hot air can cause our lungs to sear since fire produces poisonous gases, which can
make us disoriented and drowsy. One may fall into deep sleep instead of staying awake dur-
ing a fire; Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one
ratio.
3. What is the proper way of escaping a fire through a closed door?
Sample answer:
We should check closed doors for heat before you open them. If we are escaping through a
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