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closed door, we should use the back of our hand to feel the top of the door, the doorknob, the
crack between the door and the door frame before we open it. We should never use the palm
of our hand or fingers to test for heat or we would have a harder time escaping.

1. You are the owner of Royal Wash Laundry Shop in British Virgin Island. You
have called 494 and 5413 for help because the business was on fire.

Sample answer:
Hello emergency, my laundry shop is on fire right now. This is Elizabeth Johnson, owner of Roy-
al Wash Laundry Shop. Please hurry, my exact location is # 51 West Manchester, Bldg. 1 Royal
Wash Laundry Shop. I am trapped inside, and I cannot go out of the building! I have used up
the fire extinguisher yet, the fire still has gone big. I have maintained my body lower under the
smoke, so I could still inhale oxygen. I’m afraid I might faint and experience difficulty in breath-
ing. The doors might fall on me. I will just find a safer place until you get here. Please help me!

2. You are a coffee shop owner who called 911 one evening because your house
was on fire.

Sample answer:
Help 911, this is an emergency! My house is on fire! I just arrived from work and found my
house burning into pieces. Please come as soon as possible, my pet dogs are both trapped
inside together with my cook and gardener. I am afraid they will die inside. Please hurry! I live
at the 2nd Avenue, Park Place Village West Manhattan. I have fire extinguishers at home, but I
don’t know if they were able to grab and use it. Please send an ambulance too! We badly need
you. Thanks!

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