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Unit16




               I could have gotten an ID theft insurance.




               Bank Personnel: Thank you for calling Common bank, how can I help you?
               Liza: Hi, I would like to have a follow up on my card application.
               Bank Personnel: May I have your name?
               Liza: My name is Liza Becker.
               Bank Personnel: One moment please, while I check on your application.
               Liza: No, worries.
               Bank Personnel: Thanks for waiting, based on our records, you already have a credit account
                  with us a year ago.
               Liza: How come?
               Bank Personnel: It is showing in our system, that you have been on delinquent status since May
                  of 2007.
               Liza: What does that mean?
               Bank Personnel: It means that you have unsettled accounts and overdue balances.
               Liza: I totally do not know anything about that. It is my first time to apply for a card in your
                  company.
               Bank Personnel: I am sorry to hear about that Madam.
               Liza: Do you have any Fraud department, which you can refer me?
               Bank Personnel: You may call us at 1300 408 166 for any complaints.
               Liza: This is indeed a form of identity theft. I could have gotten ID theft insurance.
               Bank Personnel: I am sorry for this Madam; I hope it will be resolve as soon as possible.








               1.  Do you think we really need Identity theft insurance?


                  Sample answer:
                  Yes, nowadays, thieves can also take away your identity. You will never know if they
                  can swipe you credit card. They might even use your social security number for any
                  fraudulent acts. It is better to have peace of mind for a price than experience horrifying
                  nightmares due to debts that you did not make.


               2.  Were you ever declined an application for a bank loan or any other loans?

                  Sample answer:
                  No, I have not, but I will surely think over twice of the reason because I care of my credit stand-
                  ing. I will surely be paranoid of having an impostor. Moreover, I never had any record of account
                  delinquency with any bank.

               3.  HIf you are an Entrepreneur, what program do you think is best to protect


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