Page 24 - Business-1

Unit11

At the business Center

A: I need to photocopy this document.
B: I’m sorry but our photocopying machine is currently out of order.
A: That’s too bad. Do you know where I can have this photocopied? I have to submit this before
lunchtime.
B: Yes. There’s a shop on the ground fl oor that offers photocopying service.
A: Great! By the way, what’s the name of the shop?
B: It’s Data Link Services.
A: Thanks for the help.

1. Do you know how to operate a photocopying machine?

Sample answer:
No, I do not know how to operate a photocopying machine, but I am interested to learn how to use it. I think it is an advantage knowing how
to use such machine.

2. Do you easily get annoyed if there is a long queue in a business center?

Sample answer:
It actually depends on the urgency of my purpose. If I were pressed for time, then definitely I would not have the patience to stand in line for

a long time.

3. How do you deal with irate salespersons?

Sample answer:
I try to understand where they’re coming from. I try to be as nice as possible so that they will realize that it’s inappropriate for them to act that
way.

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