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1 7                     Demarketing                                                      용합니다. 대중의 수요를 통제하는 여러 가지 디마케팅에 대해 알아봅시다.

           UNIT                                                                                  Point    새로운 마케팅 방법인 ‘디마케팅’은 정부 차원에서 자원의 소비를 제한하도
                                                                                                    록 하는 경우나 기업에서 특정 고객을 대상으로 특화된 서비스를 제공하는 경우에 이


                                   뉴 마케팅 트렌드, 디마케팅

                                                                                                                                      Part 2
                                                                                                 Part 1                              General Discussion
         Read & Discuss                                                                          Topic Discussion                    Fads and Trends

                      Marketing can be defined as the act of creating, maintaining and
               expanding a demand for a specific product or service. Certain scenarios         1.     What is marketing and demarketing?  1.     Are you always aware of the latest
           exist, however, in which organizations seek to discourage this same demand. In                                             trends? What fad influences your life
       these cases, a process known as “demarketing” is employed.                                                                     the most?
       Generally speaking, demarketing can be broken down into three categories, the first
       of which is known as general demarketing. This occurs when a product is demarketed
       to all users, such as in times of shortage when governments seek to persuade
       citizens to limit their consumption of a resource like gasoline or electricity. It is also   2.   Who is selective demarketing aimed   2.   Some women, especially young


       implemented when a product is deemed to be a risk to public health.                       at? Give an example of selective     women, are obsessed with brand-name
       Selective demarketing, on the other hand, is aimed at a specific segment of the           demarketing.                         products. What do you think about this?
       population. Businesses will generally use selective demarketing on a group of
       customers that has proven to be less profitable. These fringe users are discouraged,
       and marketing resources are focused on a more profitable core. Some banks, for
       example, offer specialized services for customers with large balances, while low profit
       customers must queue up for a turn at the ATM.
       The third category, ostensible demarketing, is exemplified by situations in which a


       business withholds the availability of a product in order to heighten its appeal. Often   3.   Why do companies use ostensible   3.   Who do you think are the trendsetters
       applied to high-end toys during the Christmas season, the difficulties consumers face     demarketing?                         when it comes to fashion or hair style?
       in purchasing the item increase its value in their eyes. In this type of demarketing,
       demand is actually raised, rather than lowered.
       Some companies that are seeking to create an upscale image demarket their products
       by limiting the scope of their advertising. A jewelry company might advertise only
       in a handful of magazines, giving their products the illusion of exclusivity. Similarly,   4.   What effects can companies have by   4.   Are you an early adopter? What do you


       other companies demarket by limiting the scope of their distribution, such as a liquor    limiting the scope of their advertising?   think of early adopters? What are the
       manufacturer that only sells their whiskey in expensive bars. Another approach is
       the use of warning labels outlining health risks associated with a product. Tobacco       Explain this idea using some examples.  positive or negative qualities of this type
       companies use such labels to educate current users while making themselves seem                                                of person?
       more compassionate. Through these methods, companies can create a luxurious
       brand image or improve their corporate image.
       To look at demarketing as nothing more than the opposite of marketing would be a
       gross oversimplification. It is a nuanced business strategy that can be employed in a
       variety of situations to help control the tides of public demand.

       78  Speaking EX                                                                                                                                  Business & Economy  79





    speaking EX_001_BE.indd   78-79                                                                                                                             9/27/08   7:07:35 PM
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