Page 12 - 2021 Costello's Ace - Give No Ground - 2021 Strategic Planning

OSAT

Current

Score Tactic Timeline Expected Result Ending Score
Regular and Consistent flow of
76.2 Q4, 2020 3 Point Bump 79.2
communication/ OSAT Playbook
Focus on 3 Top Opportunities
- Product Selection
- Ease of Finding Products Q1, 2021 3 Point Bump 82.2
- Delivering on our Promises

GIVE NO GROUND