Page 10 - Aftersales February 2021
P. 10
Tools – Pre Booking Analysis
• Of the customers who pre booked (Sales) in February 2020
YTD – how many have returned?
Pre Booked Serviced
Boston 152 132 87%
Louth 80 51 64%
Chorley 36 33 92%
Bolton 168 105 63%
Grimsby 51 24 47%
Scunthorpe 83 48 58%
Group 570 393 69%
The main reason for not returning was they declined to go elsewhere and location
