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EDF builds on

SMARTester success

City Energy engineer using SMARTester

EDF, one of the largest suppliers of electricity and gas to domestic carried out by its own engineers or
users and small businesses in the UK, led the way in smart meter contractors. The information from
safety back in 2020 by adopting SMARTester. The use of the devices every test is fed up to the cloud in
real time and a bank of definitive test
by EDF engineers has been so successful that 1,000 SMARTesters evidence is available for EDF’s Gas
have now been made available to the supplier’s contractors Technical and Quality Assurance team
to keep track of and highlight if there
SMARTester, a wireless pressure app, leads the engineer through are any issues. If any problems are
testing system that gives reassurance of various designated pressure tests found, these can be investigated and
precise readings, a searchable database which are IGEM/UP/1B compliant. resolved quickly and efficiently. With
and evidence traceability at your These tests are recorded, saved, and SMARTester, the data is stored for as
fingertips, was initially purchased for determine the installation as a pass long as needed allowing historical data
350 EDF engineers before being rolled or fail result. This instant evidence to be accessed should it be required.
out to all contractors. gives EDF and the installing engineer
reassurance that the new meter has Geoff Mills, Smart Meter & EV
Improving Safety been fitted compliantly and safely. Installations Director said:
With each smart meter installation, Traditionally, engineers would have “Safety and customer service are
EDF’s number one priority is safety used stand-alone gauges and paper our number one priorities at EDF
for both the customer, the installing evidence, which were hard to monitor, and following our early adoption of
engineer, and the wider general subject to human error and did not SMARTester for our own engineers
public. The work must be to industry offer the same guarantee of 100 per we are delighted to have been able
standards and comply with IGEM cent accuracy and account traceability. to roll this out to all our contractors.
technical standards. SMARTester, however, allows EDF to Equipping them with the latest
SMARTester, and the accompanying observe each installation, whether technology to help ensure a safe gas
smart meter installation not only
protects them but also offers our
TM
SMARTester customers the assurance that each
one of our installations is carried out
correctly, compliantly and safely.”

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