Page 103 - Site Visit

Business Process Reengineering Training

South Carolina State University

Detailed Instructor Guide

Course Description
Six Sigma Yellow Belt (Business Process Reengineering) is aimed to focus on business
processes re‐engineering teams that uncover operational efficiencies and dynamic synergies that
leverage capabilities and improve performance. The model is built around customer/client centric
processes that render significant business value. In the course, learners will increase their
knowledge of process mapping and the DMAIC framework to develop strategies to implement in
their own business processes.
Learning Objectives:

At the end of this training session, participants will be able to:

 Outline the aspects of Six Sigma and identify process improvement techniques.
 Recognize the key elements of the DMAIC Framework.
 Demonstrate how business process mapping is performed in an organization.

Target Audience:

Participants were identified as a part of the needs assessment stage. They consist of key
stakeholders in the information technology and processing areas of the institution.

Mode(s) of Instruction:

 Lecture
 Demonstrations
 Experiential exercises
 Formal testing
Learning Style Analysis:

Because this is a face-to-face training event, we will operationalize all of the major learning
styles (visual, written, and kinesthetic)

Use of these styles will be accomplished with the aid of:

 PowerPoint Presentations
 Documents
 Direct participant involvement