Page 105 - Site Visit

Lunch break from 12:00 – 1:15 PM

 Cover Process Mapping
o Process mapping is similar to flowcharting. It allows for visual representation of
processes and subprocesses toward producing output.
 Cover Slides ___ to _____
 Conduct hands-on process improvement demonstration and experiential exercise
 Small Lego car building exercise
o Divide into teams
o Assistants serve as team monitors and will oversee staffing of team roles
o Provide overview of the exercise
o Perform a brief demonstration of a few process steps
o Give participants the expectations for the assignment
o Allow ___ minutes to complete
 Call Time – Start Report out based on team roles identified
 Summarize results and major insights gained from the exercise
 Celebrate success – applause!
 Conduct wrap-up for the day
o Set-up day two
o Adjourn

Friday February 19

Day Two

Review from yesterday’s session

 Small Lego car building exercise
o Divide into teams
o Assistants serve as team monitors and will oversee staffing of team roles
o Provide overview of the exercise
o Perform a brief demonstration of a few process steps
o Give participants the expectations for the assignment
o Allow ___ minutes to complete
 Call Time – Start Report out based on team roles identified
 Summarize results and major insights gained from the exercise
 Celebrate success – applause!

Conduct Assessment of Learning Quiz

 Distribute quiz
 Allow ___ to complete
 Call time and then collect quizzes
 Set expectations for rendering results