Page 70 - Site Visit

3/8/2021

Dr. Michael Boone, Senior Consultant
• Ph.D. in Public Administration
• NC State University
• Master in Business Administration
• East Carolina University
• Bachelor of Science, Business Administration
• East Carolina University
Introductions • Professor
•
Strategic Management, International Business, Financial
Budgeting
• Director (Dept of Labor, Dept Revenue)
• Business Process Re‐engineering
Dr. David Pokrajac, Data Scientist
• Doctorate in Computer Science
• Temple University
• Predictive Modeling
• Data Integrity, Data Analytic
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Outline the aspects of Six
Nancy Cotton, Data Manager Sigma and identify process
• Bachelor in Science, Public Administration improvement techniques.
• NC Central University
• MCSA
Introductions Kellie Hardee, Risk and Compliance Objectives Recognize the key elements of
• Master of Business Administration the DMAIC Framework.
• Florida A&M University
• Bachelor of Science in Accounting
• University of South Carolina
• CISA
• CRISC Demonstrate how business
process mapping is performed
in an organization.
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Expected Outcomes
Introductions

1 2 3 4

Understand Six Present DMAIC Conduct a Develop
Sigma and framework Process Map Strategies to
Process Improve
Improvement Processes

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2