Page 24 - Guilford County ROD Process Reengineering

Appendix A – Vital Records

Guilford County Register of Deeds (ROD) Vital Records primary duties are to issue

certified and uncertified copies of birth certificates, death certificates and marriage licenses.

Certified copies of birth, death, and marriage records are $10.00 each. Uncertified copies in

person are $.05 and via the mail is $1.00. Certified copies require photo identification.

Identification for marriage license are also required as well as social security number and birth

record in English if applicant is under the age of 21. If the customer has never been issued a
DRAFT
social security number, they can complete the affidavit stating that they have no social security

number. There are three ways for the customer to obtain the copies of birth certificates, death

certificates, and marriage licenses: by mail, online, or in person.

A mapping of the tasks within the Vitals process has been completed as of July 2020. The

mapping reflects the key activities within the process and details the following: responsible role,

task description, guidelines, resources, and supporting roles. The mapping includes both

subprocesses: the mail process, the online process, and the in-person reconciliation process.

Each task is labeled with a task icon including the supporting details of the tasks. The task IDs

correspond to the IDs labeled in the Vitals process narrative above. Refer to the task legend

below.

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