Page 52 - Guilford County ROD Process Reengineering

Appendix D.2: Daily Reconciliation:

Daily Balance Subprocess

To balance the cash drawer at the end of the day, the ROD staff will access and open the

ROD Daily Cash Receipts Report (DCRR) from BIS (B01). Two hundred dollars ($200) will be

counted out as petty cash to begin the cash reconciliation (B02). The remainder of cash, coins, and

checks will go to the daily reconciliation. The ROD staff will also export and print a Daily Control

Report from BIS to balance the current day’s transactions (B03).

Credit Card Transactions
DRAFT

There are two sources of credit card transactions to be reconciled in the daily deposit

process. Customers that come in-person into the ROD office to obtain vital documents, passports,

and/or land records can pay by debit/credit card. Online customers also pay fees through the

ncvitals.com website or through e-filing/ACH for land records. Within the daily reconciliation

process, the ROD Assistant will compare credit card receipts within the reports (B04). For each

credit card transaction, there will be a credit card swipe receipt and a BIS receipt. The ROD

Assistant will add up each set and place calculator tape to receipts, make sure the total

matches the credit card totals for in-house credit cards on the Daily Control Sheet (B05), and put

the Deposit Total amount on the ROD DCRR at Enter Deposit Total (B06).

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