Page 49 - Guilford County ROD Process Reengineering

Appendix D: Daily

Reconciliation

Throughout the day of ROD staff, there are multiple Vitals, Recording/Land Records and

Passports transactions. To reconcile and ensure all transactions are accounted for, the ROD staff

performs a daily reconciliation of all transactions performed. All ROD staff cash drawers must

balance at the end of the day. The transactions can be paid through cash, checks, money orders,

in-house credit cards transactions, online credit card transactions, and online ACH payments.

The ROD staff is responsible to perform the Pre-Balance and Daily Balance processes while the

Assistant ROD and an additional experienced ROD staff is responsible for the Daily Deposit

DRAFT
process.

A mapping of the tasks within the Daily Reconciliation process has been completed as of

July 2020. The mapping reflects the key activities within the process and details the following:

responsible role, task description, guidelines, resources, and supporting roles. The mapping

includes both subprocesses: the pre-balance process, the daily balance process, and the daily

deposit process. Each task is labeled with a task icon including the supporting details of the

tasks. The task IDs correspond to the IDs labeled in the Daily Reconciliation process narratives

above. Refer to the task legend below.

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