Page 80 - English for Librarians
P. 80

Ms. Retno       : “We need the copy of them. Don’t worry, you can go to the printing and scanning

                                section to make the copy of them.”
                Suleman         : “Sure, but I think I will deal with form first before making the copy.”
                Ms. Retno       : “No problem. 10) ……………………………………………………………………………………. I’ll

                                                [next step]

                                be on my desk if you need anything.”
                Suleman         : “Thank you, you’ve been a great help.”

                Ms. Retno       : “Anytime.”














                 2      Assisting Students with Library Forms



                 Work in pair and enact the scenario assigned to your group based on the guideline provided.


               On the screen, you will see:

                                   Student                                YOU (Librarian)


                          "Hi, I'm graduating soon and I      [inform the right type of form and
                              need a library clearance             where to get the form]
                          certificate. Can you help me with

                                     that?"


                          "Okay, got it. What happens          [inform the follow-ups process
                           after I submit the form?"               and the time it takes]



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