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Guide to Using International Standards on Auditing in the Audits of Small- and Medium-Sized Entities Volume 1—Core Concepts





         Hindrance             Description
         Unwillingness to      Conducting a quality audit is dependent on retaining qualified and competent

         Invest in Training    people to perform the work. This requires ongoing professional development and
         or Development        performance appraisals for all partners and professional staff (every period). Lack of


                               investment in staff also leads to staff  turnover.
         Lack of Discipline    A failure to discipline partners or staff when the firm’s policies are contravened sends


                               a very clear message to personnel that written policies are really not that important.

                               This undermines compliance with all of the firm’s policies, and increases the risk to
                               the fi rm.



        A healthy tone at the top can be set by the firm’s management and engagement partners through the
        activities outlined below.
        Exhibit 4.3-2

         Setting the Tone      Description
         Establish the         This could include:
         Firm’s Objectives,    •    An unwavering commitment to quality and high ethical standards;
         Priorities, and       •    Investment in staff’s learning, training, and skills development;

         Values
                               •    Investment in the required technological, human, and fi nancial resources;
                               •    Policies to ensure sound engagement and fiscal management; and

                               •    Risk tolerances for use in decision-making.
         Communicate           Reinforce the firm’s values and commitments by communicating regularly

         Regularly             (verbally and in writing) with staff. Communications would address the need for

                               integrity, objectivity, independence, professional skepticism, staff  development,
                               and accountability to the public. Communications could be made through the


                               performance-appraisal system, partner updates, emails, office meetings, and internal
                               newsletters.
         Update the            Each period, update the firm’s quality control policies and procedures to address

         Quality Control       weaknesses and any new requirements.
         Manual
         Hold People           Assign clear responsibilities and accountabilities for quality-control functions (such as
         Accountable           independence issues, consultation, file review, etc.).

         Develop Staff         Develop staff  through:
         Competence and        •    Clear job descriptions and documented annual performance appraisals that
         Reward Quality             make quality of work a priority;
         Work
                               •    Providing incentives/rewards for delivering quality work; and
                               •    Taking disciplinary action when the firm’s policies are contravened.

         Continually           Take prompt action to correct deficiencies when identified, such as through the


         Improve               firm’s engagement file monitoring, including the cyclical inspection of completed


                               engagement fi les.
         Set an Example        Provide staff with a role model in the positive example set by partners in their day-

                               to-day behavior. For example, if a policy emphasizes the need for quality work, a staff
                               member should then not be criticized for legitimately going over the budgeted time.



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