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of sugar cane cultivated by independent growers,   shift in the ‘ways of work’ has been a move from the
       together with a small tonnage of cane produced by   in-person interactions to more consistently online
       Illovo’s own agricultural operations. Land holdings   or digital forms of communication. Many growers
       in South Africa have been strategically reduced   have missed the physical conversation and face-to-
       from the mid-90s to make way for the growth and   face engagement. However, the good news is that
       development of Black smallholder cane growers   Illovo has been able to fast track the adoption of
       within Illovo SA’s cane supply areas.  digitalisation and technology amongst its grower
                                            base, which would possibly have taken longer had
       Illovo SA sugar markets are largely domestic, with   the global pandemic not occurred.
       sales into the world raw sugar market. Downstream
       products are primarily export focused. The company   Shared Value
       also operates a state of-the-art sugar warehouse   Illovo SA aims to build thriving communities within
       and distribution centre providing a strategic link   the communities in which it operates through
       between its sugar factories  in  KwaZulu-Natal   various CSI initiatives. The group lives its Shared
       and its nationally based customers. There are six   Value mandate to foster thriving South African
       sugar producers in South Africa with combined   communities and key to its success is in the
       production of under two million tons.  continued efforts in partnering with government,
                                            engaging with stakeholders, communities, and
       Illovo’s first presence was recognised in KwaZulu-  consumers to understand societal challenges. Illovo
       Natal in 1891. Illovo SA today is an invested,   SA is committed to creating an environment in
       long-term contributor to South Africa’s economy,   which both its business and the communities that
       committed to partnering for the continuing trans-  host its operations thrive through its presence and
       formation of its agricultural and sugar production   the  operations  there.  They  actively  engage  with
       sectors.
                                            local and regional leaders to identify and implement
       Illovo  SA  prides itself  on its  positive contributory   CSI projects that address select vulnerabilities
       role in the sugar industry creating meaningful   within the communities.
       rural employment opportunities in  KwaZulu-  While most companies cut their CSI budget to
       Natal. Illovo SA has been instrumental in   weather the financial constraints of the pandemic,
       creating sustainable formal employment oppor-   Illovo SA identified this as an opportunity to impact
       tunities; as well as creating platforms to support and   the communities which surround its operations.
       enable businesses in the cane growing community
       in rural KwaZulu-Natal. The business is playing its   The pandemic has negatively impacted not just
       part in building rural economies and entrepreneurs.  individuals but corporates as well and because
                                            Illovo SA understands the impact COVID-19
       Technology                           has had on our communities they have found it
       While using technology to connect with Illovo SA’s   pertinent to offer a helping hand. Therefore, for
       grower  base  has  been  one  of  the  biggest  growth   part of its Back-to-School initiative they donated
       areas over the past nine years, it has accelerated   sanitisation stations for all the classrooms, ablution
       during the coronavirus pandemic. A significant   facilities and admin blocks at nine schools.

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