Page 103 - KZN Top Business Portfolio 2018

The hotels well maintained and serviced bedrooms improving and maintaining the current facilities and
are equipped with king sized beds, TVs, laptop safes, aiming to concentrate on operating sustainable,
individually controlled air-conditioning, tea and coffee profitable and well-developed hotels in KwaZulu-
making facilities and amenities that will ensure you Natal. In addition to this, the SNG group prides itself on
have a comfortable stay. Wi-fi is also available. developing and operating a number of commercial and
industrial properties,” says Naidu.
Conferences and Functions
Conference and function facilities form an important Coastlands Hotels and Resorts is a people focused
part of the three hotels and comprise 29 small, business based on relationships, which are fluent in
medium and large conference and event venues. The integrity, filled with passion and systematically guided
experienced banqueting teams at each location will with expertise and driven by excellence. The credibility
assist you in planning your next conference, function of Coastlands Hotels and Resorts is based on its
or wedding. proven senior management’s credentials, which bring
innovative and entrepreneurial skills to each hospitality
Apartments product using trusted business relationships.
Coastlands Hotels and Resorts has also acquired The dedicated marketing and sales team is focused on
apartments in Umdloti and on KwaZulu-Natal’s most implementing the latest marketing trends, resulting
prestigious Zimbali golf and lifestyle estate.
in new business and maintaining the already well-
At 30 Degrees, Umdloti, a choice of two apartments established business relationships with existing clients.
– with spectacular sea views that are walking The operations team drives the retention of clients and
distance to the beach – are available. These modern, guests that are introduced to our hotels.
executive apartments offer you three bedrooms and All areas of the business operations are fully fitted
two bathrooms with spacious living areas, fully fitted with modern technical equipment to produce efficient
kitchens and luxury amenities and linen. results and all departments are fully computerised.
At Zimbali Coastal Resort you can choose from one of Each member of the staff complement is equally
five beautifully decorated and furnished luxury villas. trained to execute their duties by using these facilities
These four-bedroom houses offer en-suite bathrooms, to give efficient service and prompt responses to the
spacious living areas and fully fitted kitchens. They service demands of guests at any given time.
are offered on short term or at a discounted rate for The group continually participates in general training
longer periods. programmes to develop and improve its skilled staff
Strategic Direction and the recruitment process ensures that staff that are
passionate about their careers within the hospitality
Coastlands Hotels and Resorts head office provides
support to the hotels within the group in terms industry are employed.
of overall strategic direction in operations, sales, It is evident that Coastlands Hotels and Resorts is one
marketing, human resources, training and financial of KwaZulu-Natal’s leading privately black owned hotel
management. “With no immediate plans for new and groups and look forward to welcoming you to any of
major investments, the group’s focus is on continually their hotels.

Full Name of Company: Coastlands Hotels and Resorts KEY PERSONNEL
Services / Products: Hotel Accommodation, CEO: Saantha Naidu
Restaurants, Conference and Event Venues Managing Director: Roshini Naidu, Julie Naidoo,
Date Established: 1993 Chris Naidoo
Subsidiaries: Coastlands Umhlanga Hotel, Coastlands Financial Director: Julie Naidoo
Group Marketing and Sales Manager: Andre-B van Wyk
Musgrave Hotel, Coastlands Durban Self-catering Group Operations Manager: Vadi Govender
Apartments, The Royal Hotel
Customer Base: Leisure, Corporate, Government CONTACT DETAILS
No. of Employees: 350 Head Office
Physical Address: 3rd Floor, Mercury House, 320 Anton
Bankers: First National Bank Lembede Street, Durban
Industry Quality Standards: ISO 9001 TGCSA 4 Star Tel: +27 (0)31 271 8271
and 3 Star Accredited E-mail: marketingmanager@coastlands.co.za
B-BBEE Status: Level 4 Website: www.coastlands.co.za

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