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Chapter 3 Veterinary Business Protocols 49

expiration date on the product. Most medications and
some cleaning products will have these printed on the Reflection
box or bottle. It is important that the products with the
shortest expiration date are used first so they are not Discuss what you learned about inventory
wasted if the date is past before they are used up. This is management. What surprised you, and what
wasteful and costs the clinic money. Make sure the made you stop and think about how you would
inventory tags are on the appropriate order point item do inventory control.
so that more can be ordered when it reaches the right
number. This may mean taking an inventory tag off and
putting it on the new item. For example, remember the
carprofen on our inventory list? There was a ½ bottle left
and that was the reorder point, so when the new bottle
comes in the tag is removed from the ½ full bottle and
placed on the new bottle. Straighten the other items on
the shelf if bumped during the rotation process. Chapter Reflection
Once everything is put away, break the cardboard
boxes down into flats and place into the recycle bin. Think about what you learned in this chapter. Now
Some items come with an ice pack. These are good to that you know a bit about how to run a front desk,
keep for shipping lab samples to diagnostic labs and if pay attention to how other businesses run their
your practice treats livestock you can use them to keep client or customer service. Did they follow any of
vaccines cool. Otherwise, if the clinic has multiple packs the guidelines discussed in this chapter? Were
then go ahead and toss them. If there are quite a few and they building client/customer loyalty or were they
the clinic doesn’t mind, they are great for keeping “just there for the paycheck?”
lunches cool as well!