Page 103 - YOU CAN WIN - SHIV KHERA

RokZRooM Special ! You Can Win by Shiv Khera

♦ Reliability --gives predictability and comes from commitment.
♦ Consistency --builds confidence.
♦ Respect--to self and others gives dignity and shows a caring attitude.
♦ Fairness--appeals to justice and integrity.
♦ Openness--shows two-way traffic.
♦ Congruence--action and words harmonize. If a person says one thing and behaves
differently, how can you trust that person?
♦ Competence--comes when a person has the ability and the attitude to serve.
♦ Integrity--the key ingredient to trust.
♦ Acceptance in spite of our effort to improve we need to accept each other with our
pluses and minuses.
♦ Character--a person may have all the competence but if he lacks character he can't
be trusted.

Trust is a greater compliment than love. There are some people we love but we can't
trust them. Relationships are like bank accounts: The more we deposit, the greater they
become, therefore, the more we can draw from them. However, if you try to draw without
depositing, it leads to disappointment.
Many times we feel we are overdrawn but in reality we may be under deposited. Below
are some of the consequences of poor relationships and the lack of trust.

Stress Poor health
Lack of communication Distrust
Irritation Anger
Close-mindedness Prejudice
No team spirit Breakdown of morale
Lack of credibility Uncooperative behavior
Poor self-esteem Conflict
Suspicion Frustration
Loss of productivity Unhappiness
Isolation

What are Some Factors That Prevent Building and Maintaining Positive
Relationships?

Most of them are self-explanatory or elaborated on later in this chapter.
♦ Selfishness
♦ Lack of courtesy
♦ Inconsiderate behavior
♦ Not meeting commitments
♦ Rude behavior
♦ Lack of integrity and honesty
♦ Self-centeredness --- person all wrapped up in himself makes a pretty small package.

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