Page 107 - YOU CAN WIN - SHIV KHERA

RokZRooM Special ! You Can Win by Shiv Khera

Step 3: Think Win / Win

A man died and St. Peter asked him if he would like to go to heaven or hell. The man
asked if he could see both before deciding.
St. Peter took him to hell first and the man saw a big hall with a long table, lots of food on
it and music playing. He also saw rows of people with pale, sad faces. They looked
starved and there was no laughter. And he observed one more thing. Their hands were
tied to four-foot forks and knives and they were trying to get the food from the center of
the table to put into their mouths. But they couldn't.
Then, he went to see heaven. There he saw a big hall with a long table, with lots of food
on the table and music playing. He noticed rows of people on both sides of the table with
their hands tied to four-foot forks and knives also. But he observed there was something
different here. People were laughing and were well-fed and healthy-looking. He noticed
that they were feeding one another across the table. The result was happiness,
prosperity, enjoyment, and gratification because they were not thinking of themselves
alone; they were thinking win/win. The same is true of our lives. When we serve our
customers, our families, our employers and employees, we automatically win.

Step 4: Choose Your Words Carefully

A person who says what he likes usually ends up hearing what he doesn't like. Be tactful.
Tact consists of choosing one's words carefully and knowing how far to go. It also means
knowing what to say and what to leave unsaid. Talent without tact may not always be
desirable. Words reflect attitude. Words can hurt feelings and destroy relationships. More
people have been hurt by an improper choice of words than by any natural disaster.
Choose what you say rather than say what you choose. That is the difference between
wisdom and foolishness.
Excessive talking does not mean communication. Talk less; say more.
A fool speaks without thinking; a wise man thinks before speaking.
Words spoken out of bitterness can cause irreparable damage. The way parents speak
to their children in many instances shapes their children's destiny.

SPOKEN WORDS CAN'T BE RETRIEVED

A farmer slandered his neighbor. Realizing his mistake, he went to the preacher to ask
for forgiveness. The preacher told him to take a bag of feathers and drop them in the
center of town. The farmer did as he was told. Then the preacher asked him to go and
collect the feathers and put them back in the bag. The farmer tried but couldn't as the
feathers had all blown away. When he returned with the empty bag, the preacher said,
"The same thing is true about your words. You dropped them rather easily but you
cannot retrieve them, so be very careful in choosing your words."

Step 5: Don't Criticize and Complain

When I talk of criticism I refer to negative criticism. Why should we not criticize? When a
person is criticized, he becomes defensive. Does that mean we should never criticize, or
can we give positive criticism?
A critic is like a back-seat driver who drives the driver mad.

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