Page 118 - YOU CAN WIN - SHIV KHERA
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RokZRooM Special !                                 You Can Win by Shiv Khera



                 11. Give  your opponent a graceful way to withdraw  without hurting his pride. Rejection
                    can
                       be hurtful.
                 12. Use soft  words but hard arguments rather than hard words & soft arguments .

                 It is impossible to defeat an ignorant man in an argument. His strong and bitter words
                 only indicate a , weak cause.
                 During a discussion, it may be a good idea to use phrases such as:

                 ♦  It appears to me ...
                 ♦  I may be wrong ...

                 Another way to defuse arguments is by showing ignorance and asking questions such
                 as:

                 ♦  Why do you feel that way?
                 ♦  Can you explain a little?
                 ♦  Can you be more specific?

                 If  nothing  works,  it  may  be  worthwhile  to  politely,  gently,  and  with  courtesy,  agree  to
                 disagree.

                 Step 14: Don't Gossip

                 Remember, people who gossip with you also gossip about you in your absence.
                 Gossiping and lying are closely related. A gossip listens in haste and repeats at leisure. A
                 gossip never minds his own business because he neither has a mind nor a business. A
                 gossip is more concerned about what he overhears than what he hears. Gossip is the art
                 of saying nothing in a way that leaves nothing unsaid.
                 Someone said it well: "Small people talk about other people, mediocre people talk about
                 things, great people talk about ideas."
                 Gossip can lead to slander and defamation of character. People who listen to gossip are
                 as guilty as those who do the gossiping.
                 A gossip usually gets caught in his own mouth trap.
                 Gossip  has  no  respect  for  justice.  It  breaks  hearts,  it  ruins  lives,  it  is  cunning  and
                 malicious. It victimizes the helpless. Gossip is hard to track down because it has no face
                 or name. It tarnishes reputations, topples governments, wrecks marriages, ruins careers,
                 makes  the  innocent  cry,  causes  heartaches  and  sleepless  nights.  The  next  time  you
                 indulge in gossip, ask yourself.

                 ♦  Is it the truth?
                 ♦  Is it kind and gentle?
                 ♦  Is it necessary?
                 ♦  Am I spreading rumors?
                 ♦  Do I say positive things about others?
                 ♦  Do I enjoy and encourage others to spread rumors?
                 ♦  Does my conversation begin with, "Don't tell anyone?"
                 ♦  Can I maintain confidentiality?







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