Page 22 - DFDS Ship Shore Seminar June 2019 Q and A_2019

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Q Why doesn't our
onboard menu change A Our strategy will allow seasonal
with the seasons? It's changes, but with new concepts we need
the same throughout to standardise to ensure maximum impact.
the year. We also need to align with our suppliers
regarding change in order to ensure that we
have access to the right products.

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Q If we are heading

towards a cash-free A
society, will be get stuck The rise of credit card
with glory machines and contactless use has been
when handling hardly prevalent but there is still a
any cash? significant amount of people
that carry cash.

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Q We've worked a lot with inclusion at DFDS.
Not all disabilities are visible, for example, A
autism. Is it possible to have an area on the ship This is a great initiative
where you can take your child which is quiet and and we will ask Technical
away from other loud areas? This area could also Organisation to look into all
the options and possibilities
be used for customers wishing to breastfeed.
onboard.

Page 22 | Ship Shore Seminar, Q&A June 2019