Page 25 - Case Lab Case Method
P. 25
A one-sheet-timed-dispensing is likely to inconvenience a
major portion of the toilet’s users.
Where’s the toilet????????
To some extent, given the
likely age of the average
foreign visitor, it would be
prudent to consider the
Temple of Heaven religious
park toilet facilities in the
category of a ‘Distress
Product’ and all that that
entails.
Customers will certainly need them but premium pricing
may not be the order of the day and may wipe out any
potential profit. There is no evidence that a customer has to
pay to use the toilet but their current ease of use and
perhaps their embarrassment level could backfire on
management.
It would be interesting to
know what happens when
tour buses arrive on site?
Some simple questions could be asked about the use of
toilet tissue which would help:
