Page 28 - Case Lab Case Method
P. 28

List 2


               Product:              what is the product the temple is offering?


               Information:   what information should the temple gather to

                                     inform its decision making?


               Systems:              what systems/processes should the temple

                                     have in place, or be developing to ensure

                                     successful implementation?


               Structure:            what structure should the temple follow to

                                     achieve its goals and objectives?

               Technology:  is the level of technology adopted by the

                                     temple appropriate to the situation?


               Application:          did the temple dry-run or BETA test their

                                     solution and if not, should they have?

               Knowledge:            seeking outside knowledge is generally a

                                     good thing but blind acceptance of the

                                     findings, unless well supported, can be

                                     disastrous

               Evaluation:           Evaluation, not simply of the technology is

                                     called for. It should be future oriented and

                                     geared to goal achievement




               Although there is merit in the list offered. Individually, each

               element, on its own, is simply a platitude until they are

               examined, tested and effectively seen holistically and

               effectively implemented. It is this last stage where most

               strategies fail.
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