Page 13 - TSB G Case Study
P. 13
21 Jan 2013
Lloyds suffers Faster Payments System problems
7 March 2013
Less than a year later, RBS and NatWest’s systems fall over again,
leaving millions of customers temporarily unable to withdraw cash or
make transactions.
April 2013
Lloyds and Halifax online banking hit problems
2 December 2013
A technological banking glitch on one of the busiest online shopping
days of the year left millions of shoppers unable to pay for
transactions using their credit or debit cards. The bank? You might
have guessed by now: it was RBS Group.
6 December 2013
This time it wasn’t actually RBS’s fault, as the bank came under cyber
attack, which, just four days after the earlier one, prevented some
customers accessing their accounts.
26 January 2014
Lloyds and TSB become the latest high-street banks to experience a
technological meltdown, which led to many people being unable to
withdraw money or use their cards.
Lloyds said the problem was affecting debit cards and its internet
banking service but not credit cards, while TSB said some customers
were unable to use debit cards or withdraw money from ATMs.
20 N0vember 2014
RBS fined £56m over unacceptable computer failure.
17 June 2015
RBS suffers yet another IT fiasco after admitting it could take days for
customers to receive 600,000 payments that failed to enter accounts
overnight.
28 August 2015
