Page 14 - TSB G Case Study
P. 14

HSBC joins the ranks of IT failures, with many business customers
                         unable to pay salaries to staff or make payments to suppliers – as the
                         bank holiday weekend looms.” (11)

                 5 January 2016

                         HSBC still trying to repair online banking system


                 20 April 2018

                         One of the biggest transfers of banking data ever attempted in the UK,
                         involving the switch of 1.3bn TSB customer records, fell into turmoil as
                         millions of customers were locked out of their accounts. (6, 18)
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