Page 274 - Bank Case Studies

“Banking and financial services are typically among the

first industries to embrace technological advances;

starting as far back in time as the appearance of

automated teller machines and credit cards. Ever since

the first secure Internet systems for financial

operations became available on the large scale,

accessing of one's bank account online to carry out

transactions, pay off credit cards, establish credit lines
or invest savings became one of the fastest growing

areas of Internet activities. ……Further digital banking
advancements joined online banking solution in recent

years: the current growth is noted in the areas of

mobile banking, mobile banking apps, digital wallet and

Fintech solutions directed to individual users.” (31)

Diagram 1 Ref 29: Proportion of people who used the internet for web banking,
professional purposes and selling online.