Page 25 - Kirin Holdings Case Study
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create a prosperous society and a healthier customer base.

               (See Appendix 10) (7)



               Isozaki believes that today investors are not only concerned
               with financial performance and shareholder value; they also

               see the social contributions of companies, such as initiatives

               related to environmental, social and governance (ESG)

               criteria as important. But for him and the company creating
               shared value is not simply a conceptual approach it is, as

               Kirin management sees it ‘an important duty to provide a

               clear and comprehensive explanation to investors about the
               Group’s initiatives for tackling issues confronting society,

               specifically in the three areas of health and well-being,

               community engagement, and the environment, and how

               those initiatives eventually lead to economic value.’ (5)



               Two policies are followed to further CSV management and
               develop businesses, products and services that address

               customers' latent needs and have a positive impact on

               society. (1,3,5)
               “The first policy is to strengthen management's intangible

               assets: human resources, brands, R&D, and supply chain

               and IT. These are assets that the Group has gained over the

               years in response to changes in the business environment.
               Strengthening our human resources is of particular

               importance as human resources are our engine for growth.

               To enhance diversity in human resources and organizational

               structure, we offer not only entry-level positions, but also an
               increasing number of mid-career positions to attract

               candidates with valuable experience and expertise. To

               accelerate workstyle reform, we are cultivating an
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