Page 474 - The Case Lab Book
P. 474
JP
JP appointed Ashley Highfield as CEO in November, 2011.
Although he had no experience of the newspaper industry he
did have a strategic vision for the future of the business which
involved transformational change, implementing a number of
strategic initiatives focused on improving efficiencies and
saving costs such as raising the cover price of many of JPs 170
local and regional newspapers as well as turning five local
daily papers into weekly titles. In addition the number of
contact centres would be reduced from 14 to 2, consolidating
the printing sites from seven to three, taking out layers of
senior management and reducing the overall numbers of staff.
In 2012, Highfield’s "Vision for 2020" predicted the publisher's
digital audience would grow from 10m to 20m, while its print
audience would shrink from 11m to 8m over the same period.
He also predicted that by 2020 all sites would be "digital first"
and that "few daily print products" would remain. Moreover, "a