Page 27 - Fisherman's Friend Teaching Note
P. 27

HOW DOES LOF SATISFY CUSTOMERS?







                                                   Market Research






              Product                          Market                            Consumer

              Super strong mint                Global 120+ markets                Branding, communication
              Foil wrapped                     Different cultures, tastes         & product


              Sugar Free, Fruit flavours       and conditions
              Chewing Gum

                                                                                Canada       Norway
                                                                                        Australia       China

                                                     Feedback                        Japan       Germany





                 In very simplistic terms people buy Fisherman’s Friend for

                 two reasons:


                     1. Functional reasons

                     2. Emotional reasons
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