Page 39 - EAGLE Registrations Inc. Booklet
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Top Mistakes with Management Systems

     5.  Not  determining  what  measurables  are
        important to process and manage. Define what
        is  already  measured  and  how  that  links  to  your
        current processes. Then define the measurables
        for the balance of the key processes and which
        ones are required by your management system.
        Document,   train,   track,   and   look   for
        improvements. Management should take action if
        goals are not met.

     6.  Process  Auditing  versus  Auditing  by  each
        element  of  the  standard.  Train  your  internal
        auditor  on  a  process  approach.  Create  key
        process  auditing  forms  and  reference  the
        applicable  elements  of  the  standard  you  are
        using.  Be sure  everyone  understands  the  hand-
        offs between processes, who is responsible and
        what are the performance measurables.

     7.  Past   due   calibrations,   audits   and
        management reviews. Utilize computer software
        to track and stay on top of your system schedule.
        Management  reviews  should  help  eliminate
        weaknesses in your system.

     8.  Little  or  no  companywide  understanding  of
        corrective   action   or   preventive   action
        records.  Take  credit  for  your  plans.  Campaign
        for  a  companywide  understanding  on  how  to
        document  your  corrective  and  preventive  action
        plans.  In  today’s  management  philosophy,  which
        includes  continuous  improvement  efforts,  we  are

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