Page 26 - At a Glance Strategic Plan Final

5 Services
✓ Expanded Housing & Support

✓ Tenant Responsive Services
✓ Positive Reputation
Values-Based Culture Embodying ✓ Disrupt Discrimination
Diversity, Equity, Inclusion (DEI)

e aspire to
attract and retain

a talented
workforce that

anticipates and
meets consumers'

needs, solves We understand that our ability to deliver excellent services is grounded in
problems and our organizational culture and our employees' experiences. Our culture is
determined by the ways in which we live our values, appreciate staff and
develops creative
champion the norms that promote wellbeing--career wellbeing, financial
solutions and
wellbeing, physical wellbeing, social wellbeing and community wellbeing.
innovations.
We pay attention to our employee's day-to-day experiences to decrease

stress, increase resilience, improve performance and ensure engaging work,
strong relationships and opportunities to learn, grown and contribute.

We support diversity awareness, equity mindedness and intentional
inclusion. To embody these principles, we encourage staff to participate in

opportunities for their voices to heard and to develop their skills and

competencies. We also ensure fair and equitable employment practices and
invest in our employees' health and wellness.

We will promote equity through unified communication and accountability

systems designed to share information and knowledge, operationalize our

values and enforce cultural norms. This focused effort will create a values

based culture, promote belonging, and create a happy and healthier
organizational culture and employee experience.

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